The spa itself is wonderful! I always have a great experience.
The front desk staff was friendly, the facility was clean. I was unhappy with the person who did my facial because she wasn’t friendly. I’ve had her one other time and this time I decided to go in a be kind to her in hopes that maybe it was just a rough day for her last time. She continued to make comments about how bad my skin was and refused to do the service I had gone in for. Next time, I will be requesting a specific person to avoid having a negative experience with her. I left the spa feeling poorly about myself instead of relaxed.