I believe that your establishment has many beautiful and some exclusive things. However, most are seriously overpriced for the quality. I also think that Troll beads are overrated! I no longer come to TLC for any services either. I get haircuts, massages and nail service by experts who work privately. These people are professional and I find that scheduling is a breeze and that I matter - not just a number trying to keep a schedule full! My time is valuable. I had the experience of all your employees gossiping at the front counter, knowing I was there because I checked in. After being more than patient and "shopping" around, I finally went to see about my appointment which started 15 minutes late!