Late last year I had my first laser procedure. I clearly emphasized that wrinkles around my mouth were
my biggest problem area. And as it turned out the most painful during the procedure. I was pre warned about the pain but not offered anything to help with it.
Recently I had my second procedure. During the procedure Abby mentioned using a nerve block in the mouth. It didn't happen and I believe it should have been offered and explained BEFORE starting.
As it turned out the laser around my mouth was very painful this time...yikes!
Thank you for your feedback. I apologize for our miscommunication and your discomfort during the procedure. Without knowing who this is it is difficult to investigate this further. Please give me a call at 800-824-2688. Thanks, Linda S., Oculoplastics Program Manager