Trump Spa Doral
Health and Wellness
8755 NW 36th St
Miami,
FL
33178
(305) 639-6230
Mon - Sun: 9:00AM - 7:00PM
Languages
- English
- Italian
- Spanish
Payments
- American Express
- Apple Pay
- Cash
- Debit
- Discover
- Mastercard
- Visa
2 stars Marlene M Featured review
I would usually leave a 5 being that it is one of my favorite places that I frequent. This experience not so great, I bought two spa treatments for my best friend and I.. as we do every year and her massage with Olga was great but there was severe hammering from the roof repair and the workers screaming, not exactly a dream spa 'day. I had Marlyn, a really nice lady but the masaage was not memorable, she spent more time organizing things than on my massage and then the massage was super soft, so it was pointless. I bought 2 refreshers and had no idea that it was not extra time if not i would have never gotten it. The first and only time i was disappointed in this spa.
Trump Spa Doral replied:
Dear Ms. Maseda,
Thank you for sharing about your recent visit to the Trump Spa. I certainly want to apologize for the less than desirable experience you had with us, in particular, your overall experience with your last spa experience. We strive to create an unparalleled luxury experience for our guests and without your essential feedback; we cannot continue to improve our services.
Thank you for taking the time to give us additional feedback. If you would like to speak more in depth on the aspects regarding your recent visit, Please let me know the best time and day I may reach out to you to discuss your experience and perspective.
I sincerely appreciate you taking the time to share your thoughts with us and look forward to speaking with you in the near future.
Sincerely,
Laura De La Rosa
Spa Director
5 stars Yliana A Customer since 2024
Amazing experience
2 stars Anonymous Verified customer
I was very disappointed with my facial. It was supposed to be 60 minutes and was only 40. Definitely overpriced for the ... Read More
5 stars Judith S Customer since 2024
Customer service is excellent. Installations are cleaned in general terms although if you pay attention to little detail ... Read More
5 stars Maria L Customer since 2023
Excellent staff and amenities.
5 stars Carmen L Customer since 2024
Great service very attentive and courteous! Loved the champagne and chocolate covered strawberries.
5 stars Mayra C Customer since 2024
Enjoyed every aspect of Trump Spa.
5 stars Anonymous Verified customer
Trump Doral resort is a five star facilit.
3 stars Anonymous Verified customer
I received a warm welcome
But also received a ripped rope, which fell very old
The place itself in the locker room, felt ... Read More
1 stars LAURIE R Customer since 2024
SUCKED! Pricing and gratuity were not explained very well on the phone. I feel I was robbed.
This has nothing to do w ... Read More
Trump Spa Doral replied:
Dear Mr. Baker,
Thank you for sharing about your recent visit to the Trump Spa. I certainly want to apologize for the less than desirable experience you had with us, in particular, your overall experience.. We strive to create an unparalleled luxury experience for our guests and without your essential feedback; we cannot continue to improve our services. Thank you for taking the time to give us additional feedback. If you are available to speak more in depth on the aspects regarding your recent visit, please let me know the best time and day I may reach out to you to discuss your experience.
I sincerely appreciate you taking the time to share your thoughts with us and look forward to speaking with you in the near future.
With kind regards,
Jermaine Laird
Spa Manager
4 stars Toni B Customer since 2024
The Danny’s massage and the amenities were excellent. However, it would have been nice to get a full explanation of how ... Read More
