Trump Spa Doral
Health and Wellness
8755 NW 36th St
Miami,
FL
33178
(305) 639-6230
Mon - Sun: 9:00AM - 7:00PM
Languages
- English
- Italian
- Spanish
Payments
- American Express
- Apple Pay
- Cash
- Debit
- Discover
- Mastercard
- Visa
2 stars Marlene M Featured review
I would usually leave a 5 being that it is one of my favorite places that I frequent. This experience not so great, I bought two spa treatments for my best friend and I.. as we do every year and her massage with Olga was great but there was severe hammering from the roof repair and the workers screaming, not exactly a dream spa 'day. I had Marlyn, a really nice lady but the masaage was not memorable, she spent more time organizing things than on my massage and then the massage was super soft, so it was pointless. I bought 2 refreshers and had no idea that it was not extra time if not i would have never gotten it. The first and only time i was disappointed in this spa.
Trump Spa Doral replied:
Dear Ms. Maseda,
Thank you for sharing about your recent visit to the Trump Spa. I certainly want to apologize for the less than desirable experience you had with us, in particular, your overall experience with your last spa experience. We strive to create an unparalleled luxury experience for our guests and without your essential feedback; we cannot continue to improve our services.
Thank you for taking the time to give us additional feedback. If you would like to speak more in depth on the aspects regarding your recent visit, Please let me know the best time and day I may reach out to you to discuss your experience and perspective.
I sincerely appreciate you taking the time to share your thoughts with us and look forward to speaking with you in the near future.
Sincerely,
Laura De La Rosa
Spa Director
5 stars Noemi G Customer since 2020
Amazing attention to the customer. Great quality services.
My go to spa! I love it!
5 stars Jennifer N Customer since 2024
Excellent service! I spent a beautiful day with my mom, we both loved the spa and the services! Thank you
5 stars Elisabeth M Customer since 2022
Always a great experience! Staff always provides superb service, spa facilities are always clean and kept clean and tid ... Read More
5 stars Adriana N Customer since 2024
Amazing staff but Viviana who is the person who massaged me. Was just amazing me! I get massages at the Ritz Key biscay ... Read More
5 stars Tamara T Customer since 2024
Love it! Great customer service starting with the rep on the phone. Great location and amenities. The best of all, Janet ... Read More
5 stars Olivia L Verified customer
Went for a scrub treatment and it was great. Tech was gentle, informative and very nice. Was able to enjoy the facilitie ... Read More
5 stars virginia C Customer since 2024
Amy was excellent
3 stars Luz R Verified customer
Nothing outstanding.
5 stars Melissa C Customer since 2024
Carlos was amazing as always. Asked about problem spots and focused on that. The spa was very clean and staff friendly a ... Read More
5 stars Marialbis J Verified customer
Excelente atención, el masaje fue increíblemente bueno y el personal son super eficientes.
