I ordered dog food JM by Purina, a 30 lb. bag that costs approximately $120.00. The tech that took my order wrote it down on the order sheet on a clipboard. I came by a week later after I placed my order to pick it up finding out that no one had bothered to order the dog food. Thankfully Jackie was there that day and she ordered it while I stood there. I then purchased a much smaller bag to make do until my large bag came in of which I ran out of before the large one arrived. Needless to say, customer service is slipping. Thank goodness for Jackie.
I love the care Village Vet veterinarians give my dogs.