98.9% would refer friends and family to us

5 stars Customer since 2013

Dr. McColgan, Treasure and the entire staff of The Village Vets always provide high quality vet care for my pets! The experience from the moment you walk through the door is professional and kind to both the human and animal clients! Thanks to everyone for being amazing and taking such great care of our little family!

5 stars Customer since 2017

Thanks for a nice vet visit for Frangelica. She had minimal stress, aND vet visits are always stressful for her. Details and charges were explained,...important to me.

5 stars Customer since 2015

I do not know how to collect a urine sample to bring in to you!

5 stars Customer since 2015

I love The Village Vets at Lilburn!

5 stars Customer since 2017

Everyone was very helpful and professional. Thank you for everything.

4 stars Verified customer

Very punctual and sensitive about your baby. Price like all vets.

5 stars Customer since 2011

I love my vets and the entire staff at VV-LSM. They truly care about me and my pets and never try to sell me products or services I don't need. They explain why they want to run a test and then let me decide (I almost always agree because they're the vets, but I never feel pressured to spend money if I can't right then). My pets all love going to the vet! That's huge!

2 stars Verified customer

This was the first bad experience I've had with Village Vets. There was a 30-minute wait though we had an appointment. Some staff members were not as friendly/welcoming as usual. I will still patronize VV as I'm hoping the service on this visit was simply an anomaly that won't be repeated.

5 stars Customer since 2017

Everyone was very friendly and this was the first time in 5 years my dog was not muzzled! That speaks volumes!

2 stars Customer since 2012

We have been patients for many years now and this was our worst experience. We have a cat, Sunny, who is very difficult and a dog, Max, who is the sweetest dog in the world. The last 2 times we have been there you guys have an alert on Max's chart that he is a problem. We have asked you to remove this. It causes you guys to treat him differently and he does not deserve that.

We were held in a room for a very long time and I think you guys thought you were calming Max down but he does not need it at all. You approached him aggressively for blood withdrawal and made the experience difficult for him.

I know there are things that happen in an office that might color the treatment a patient gets such as emergencies or just bad days....if this is the case it would be much appreciated if you would let me know. Dr. McColgan came highly recommended by our retiring Vet from the Decatur branch and up until today we have had great experiences with her, but today felt like the visit did not treat Max as the great dog that he is and we felt like the visit lacked focus on him as a patient. He had been in a couple of months ago for ear problems and his ears were not even looked at.

We would like to continue with you guys as we really like the people but Max's health and treatment is our highest priority. If you feel that our expectations are unreasonable or that it is better for us to move on to another Vet that meets these needs please let us know.

We do insist that the alert labeling Max as a problem be removed from his record and request that he be given the individual recognition that all our furry little babies deserve.

Thank you