Thank you for taking care of Igor yesterday! I couldn't make it to the appointment but I got a full report from Drew. Thank you Dr. McColgan for always being so caring and thorough and thank you Brittney for taking care of Igor. I was so happy to hear Brittney was the technician yesterday. She is always so wonderful with him and he loves her. You guys are the best!
My appointment was on time. My vet tech was very kind and told me what was going to happen to my fur baby each time she was taken out of the room. My vet was very informative and took the time out to talk to me in detail. I would recommend this vet office to everyone.
Outstanding. Very helpful with my prescription refill. Truly concerned about the welfare and care of my 2 dogs. First call with receptionist was helpful as she allowed time to explain symptoms and health status of my pets. She took down all of the information accurately. Vet called back and was also helpful and caringly understood delicacy of my pets' health as they are geriatric dogs. Filled the prescription quickly so I wouldn't miss a day of the meds for my dogs. I will continually go to The Village Vets as long as I have pets.
I really was impressed with my overall experience. Rita is wonderful with people and she made me feel very comfortable. Dr Burgess was , well, Wow! He was so energetic and warm. I immediately liked him. Both were very professional yet personable and engaging. I especially liked that they both didn't chastise me for my dental issues instead they emphathized and offered solutions. No pressure just educated me on my options. Love this place!
The moment you walk in the door you are greeted with a warm greeting. The ambulance was great. You feel comforted. The flowing of the water in the waiting area is a great stress reliever and that is before you have any contact with the doctor, who is great by the way.