97.1% would refer friends and family to us

5 stars Customer since 2012

Staff has always been so friendly and professional. I won't go anywhere else

5 stars Customer since 2015

Always the greatest! Thank you!

5 stars Customer since 2017

Very friendly and got I with no waiting. They were on the ball.

5 stars Verified customer

Friendly, fast, and a great wax

3 stars Verified customer

The girls are always nice. My only complaint is 4 out of 5 times I leave with torn skin around my eyebrows from them teasing the last brows. The wax works well but they need to slow down when teeezing and be mindful of the skin. I have 2 red sores below my brow from yesterday's tweezing. I never have sores from the wax.

5 stars Customer since 2015

As always a great customer experience!!! Fast and easy extremely professional

5 stars Customer since 2016

My experience, as always, is wonderful. They are always putting their clients first.

5 stars Customer since 2017

Great experience!

3 stars Verified customer

Generally I have a great experience with the waxersbat The Wax Factory, but after my last Brazilian wax appointment I left more tender and bloody than I've ever been before with a wax (I've been getting waxed for almost a year now). I can't remember who did my wax, but it is very painful, and I am a bit nervous to come back in.

4 stars Verified customer

Very kind and listened to what I wanted. Eyebrows were good.

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Dr Greg is marvelous, he is attentive, listens to your issues & gets right on to helping you in whatever needs to be done. The ladies in his office are wonderful & make you feel at ease I Highly recommend them. Unfortunately on the other side if the office My experience Less so. If there is a an issue with your glasses, they will only cover 90 days to correct the problem, even if the mistake was theirs, less accommodating.
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