84.9% would refer friends and family to us

5 stars Customer since 2018

Best experience so far, everyone was really friendly and skilled! I watched a few women leave out before me , and their hair was beautiful, and so was mine! I will be returning and telling everyone where my hair was done....thank you

5 stars Customer since 2017

I had my sew in done by Jeff Love today.He was amazing and very knowledgeable. He was patience and very personable. I am so happy with my hair and I will be coming back and I will bring my daughter's .Jeff love has a wonderful personality and is a great hair stylist....Thanks Jeff, Wendy Cooper aka fishing friend

4 stars Customer since 2015

Professional, in and out! Two thumbs up

1 stars Customer since 2016

The last time I got my hair done at the Weave Shop it was a hot mess. My braid down was horrible with a huge gap in the back of my head. Since the braids were lazy that left bad tracks for the sew-in. I haven't been back since. I'm done that mess was embarrassing and I tipped $25. Never again!!!

The Weave Shop Charlotte replied:

Ms. Willette Onachila, Thank you for the feedback, Not sure if you know the form you fill out when you come in the weave shop you have up to 2weeks to come to get you hair redone or fix. We have always stuck to our policy. We hope we can speak with you and fix the solution.

4 stars Customer since 2018

Jeffery was amazing. I will make a return visit and refer a friend

1 stars Customer since 2014

I’ve been going to the Weave Shop for about three years now. The staff seems to change up a lot but for the most part my daughters are in/out with no problem. Today I went to take my 13 y/o to get her hair done the lady at the from whom I’ve never met before told me “oh we don’t do children’s hair on Sunday only on Tuesday” mind you I know I’ve NEVER brought either of my kids on a Tuesday because I work durIng the week. I checked the website to see maybe they’ve made some changes that I’m unaware about but No I don’t see that “new information” listed anywhere. This is such an inconvenience because my daughter has a football game she has to cheer at on Wednesday and today was the only day she could get her hair done.

The Weave Shop Charlotte replied:

Ms. Joh'nisa Williams sorry for your inconvenience we have always have kids only on Tuesday. But if your child is over the age of 13 yes we could have done her hair. The Receptionist was only following the rules. And maybe she didn't realize how old your child was. The Weave shop do apologize for any inconvenice that we had a part in. Thank you for coming to use and hopefully we take care of any issue that you had.

4 stars Customer since 2017

When I walked inside of the shop they welcomed me, I was very pleased with my visit, Angelina was so pleasant, she answered all of my questions and she washed my hair and she was careful while braiding my hair and that meant allot to me.!.. I requested Candiance to do my hair, I read reviews about her and I wanted to share the. experience. I must say Candiance raised the bar!! I was VERY PLEASED with my hair!! I do recommend the Weave Shop. Thanks, Gloria

5 stars Customer since 2017

Great customer service ! Everyone is always professional and ready to serve customers.

4 stars Customer since 2017

I enjoyed the first experience. Brought my own Hunny bun hair ( the best hair ever) from the HB shop instead of at the weave shop. It is 15.00 cheaper to bring your own than to buy it there. Hair braiding was tight. I got a net and a full sew in. Only issue is I asked for some water and the braider claimed they didn't have anything to offer. But when I asked the sewer, she ran and got me a deer park water from the back! Didn't appreciate the lie. Additionally, not the best at cutting the hair into the style your asking. They only cut the front. Doesn't look very natural. Will need to see my hair stylist for a more evened out style from all sides.

3 stars Customer since 2017

My experience was very unoriginal. .. I entered and was given waivers to immediately sign and the paid $70 for a service that is supposed to be the $50 weave spot... I found that peculiar. .. However I paid.. And less than 1 week later the sew in I received began to come aloose... Seriously... The work want top notch but the pay out was. Come on now! So I will be returning today for my refund or to have my hair properly installed.

The Weave Shop Charlotte replied:

Ms. Dacia Lacose, Thank you for your feedback i truly apologize it was a miss understanding about the price and also about your track coming loose. hopeful we can fix any issue you had. Thank you