95.1% would refer friends and family to us

5 stars Customer since 2017

Morgan was wonderful to work with, especially considering how different I wanted my hairstyle to come out. We discussed how to adapt the inspiration image to my own features, and she offered me different options on coloring that I was very grateful for. I would definitely recommend this salon, whether for a one-time stop or for regulars. I'm only sad that I don't live in San Francisco so I can come more often!

1 stars Customer since 2017

The person that fixed my hair did worse than the original stylist ! I wanna cry about my hair. I have straight across streaky chunks peekabooing all over. Now I have to pay another salon to fix it. Beware

2 stars Verified customer

I called and told the receptionist what I was looking for (blonde balayage on my brown hair) and she recommended a "experienced" stylist . After putting in the bleach the stylist told me "it didn't lighten to what our goal was " I liked the placement of the color a lot but the color wasn't what I asked for or hoped for. I also have never had a problem with lightening my hair and it's always been able to lighten to "the goal". She said I could come back in to lighten a few pieces but when I called they said it would be an additional 90 dollars on top of the 225 I paid just last evening... never had that happen. Why would I pay twice for what I requested the first time if it was the lack of the stylist skill? I've had this hair color done since I was 18.

The Woodbridge replied:

Hello,

Firstly, we would like to thank you for taking the time to let us know about your experience at the Woodbridge. All reviews, negative or positive, and extraordinarily valuable to our business practices. We would love to offer you a complimentary adjustment service to lighten you to your goal tone! Please feel free to call or e-mail in regards to this adjustment service.

Kindly,

The Woodbridge

5 stars Customer since 2014

I had to wait about 25 minutes but other than that I loved my cut and I always love the Woodbridge atmosphere.

3 stars Customer since 2015

While Vanessa was very nice and I'd been going to the Woodbridge for a long time seeing Savannah, Vanessa didn't listen to my coloring request. I showed her photos of what color I wanted - a dark brown bordering on black - and I ended up with dark purple hair. I noticed when I saw the dye on my head that it looked really purple and said something and she said she put extra highlights in because she thought it'd look really good on me. I was dubious because I hadn't asked for purple. Unfortunately now I have a full dark purple head and I have to go back to get it fixed. :( When I called that same day to schedule a fix appoIntent, the girl I spoke with didn't apologize, and said I'd still be charged for the fix Appointment, just not as much. Disappointing all around.

The Woodbridge replied:

Hello Mithra,

Firstly, we would like to apologize for your experience at the salon. We would also like to thank you for taking the time to write this review. Any feedback, negative or positives, is extremely valuable to us.

We would love to offer you refund on your past service at the salon and a complimentary color service with on of our master colorists.

Kindly,

The Woodbridge

5 stars Customer since 2015

Emmanuelle is absolutely an incredible artist. He will turn anything beautiful. He also has become an amazing and caring confidante. He is intelligent as well as creative.

I could never go anywhere else.

5 stars Customer since 2014

I love everything about The Woodbridge on busy Chestnut St. It is a calming, soothing oasis. From the cool flavored water they offer before you even enter to the relaxed yet stimulating vibe inside. Professional from start to finish! I'm so pleased with the results when I walk out the door. Cheers to the entire staff !!

5 stars Verified customer

Had a wonderful experience! The atmosphere of the salon is very pleasant, and Gina did such a good job with my cut and color. I'm very satisied with how everything turned out. Will definitely be returning.

5 stars Verified customer

Great overall experience:)

5 stars Customer since 2016

Once again Gina gave me an amazing haircut. She even took into consideration that I will be wearing an updo in a few months for my friends wedding when we were deciding on how to cut/layer my hair.

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