92.8% would refer friends and family to us

5 stars Customer since 2018

Excellent. Very nice young man. Felt great after.

The Woodhouse Day Spa - North Bethesda replied:

Thank you Steven for your wonderful review!

5 stars Verified customer

Always have an amazing experience at Woodhouse. Mira is so knowledgeable and skilled

5 stars Customer since 2018

Yoghita is the best. No pain, friendly, i will keep coming back only to her

The Woodhouse Day Spa - North Bethesda replied:

Thank you for your wonderful review Brenda. We look forward to seeing you in the spa again soon

5 stars Customer since 2018

Sydney is always pleasant and very friendly! I always select her for all of my waxings :)

The Woodhouse Day Spa - North Bethesda replied:

Thank you Lauren, it's a pleasure having you in the spa!

2 stars Verified customer

Good Morning, while the services were good, I'm disappointed that when making an appointment for my pregnant friend I was told the illuminating facial would be the best for someone who is pregnant. Luckily the individual performing her facial asked her questions prior to doing the facial and let her know that the illuminating facial would not be a good choice for someone who is pregnant. I think whomever is scheduling appointments should be aware of what services are good for pregnant people and if they do not know they should ask another employee or tell the customer they are not sure. Again, the spa was great and the services were well done, but for such a nice place I would hope the staff would be more educated on services appropriate for pregnant people.

The Woodhouse Day Spa - North Bethesda replied:

Thank you so much for taking the time to reach out and provide us with your feedback. I apologize that there was confusion about the services. Illuminating Facial cannot be performed on pregnant women, and I agree all of our front desk staff should definitely be aware of that. I will personally make sure everyone at the front desk is reminded of this so it doesn't happen in the future. I am glad to hear that you enjoyed your services and I hope that you will return to the spa.

2 stars Customer since 2018

I didnt have a good experience with Olga. First, I arrived at 2:45p for an appointment at 3pm and she didnt arrive until 3:10. She was not very engaging. My appointment was for a lavender seaweed pedicure. She gave me an overpriced pedicure. The pedicure itself was average at best. The polish was rushed the lavender seaweed scrub was rushed and I didnt get a leg massage. She was running behind and rushed me out of the room so that she could start her other appointment "on-time". A consideration she did not give me. In addition, my polish smudged. It was NOT an experience... It was an overpriced pedicure. Not the "experience" I was looking for. Please note - I tipped her $10 just because it was the "right"thing to do - not because the outcome was great.

The Woodhouse Day Spa - North Bethesda replied:

Hi Kim,

Thank you for taking the time to provide us with your feedback. I'm most disappointed to hear that your experience fell short, and this is definitely not up to par with our standards. We strive to provide exceptional services to every one of our guests so I apologize that you are disappointed. I would love for you to come back and experience the full service so I have credited your account with our Signature Seaweed Leaf Pedicure for you to schedule at your leisure.

Again, we appreciate your time and please feel free to reach out to me directly if you would like to discuss this further. We hope to see you in the spa again. - Caitlin

5 stars Customer since 2018

The best Facial I have ever had and I have had a lot of my years. So very knowledgeable and had the perfect touch!

The Woodhouse Day Spa - North Bethesda replied:

Thank you for your feedback Christine, we agree - Julianna is amazing!

5 stars Customer since 2018

Cassie was excellent and I will request her again. She is very sweet and professional!

The Woodhouse Day Spa - North Bethesda replied:

Thank you Christine for your wonderful review! We look forward to your next visit.

5 stars Customer since 2016

Erika is wonderful and the front desk girls are very nice!

The Woodhouse Day Spa - North Bethesda replied:

Hi Vania, thank you for your lovely review! It's a pleasure serving you in the spa, we look forward to seeing you again soon

5 stars Verified customer

Genevieve was awesome! Can't wait for my next massage.

The Woodhouse Day Spa - North Bethesda replied:

Thank you for your lovely review - we look forward to seeing you again soon!

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