Good Morning, while the services were good, I'm disappointed that when making an appointment for my pregnant friend I was told the illuminating facial would be the best for someone who is pregnant. Luckily the individual performing her facial asked her questions prior to doing the facial and let her know that the illuminating facial would not be a good choice for someone who is pregnant. I think whomever is scheduling appointments should be aware of what services are good for pregnant people and if they do not know they should ask another employee or tell the customer they are not sure. Again, the spa was great and the services were well done, but for such a nice place I would hope the staff would be more educated on services appropriate for pregnant people.
Thank you so much for taking the time to reach out and provide us with your feedback. I apologize that there was confusion about the services. Illuminating Facial cannot be performed on pregnant women, and I agree all of our front desk staff should definitely be aware of that. I will personally make sure everyone at the front desk is reminded of this so it doesn't happen in the future. I am glad to hear that you enjoyed your services and I hope that you will return to the spa.