My massage was nice but there were two issues. First, the fire alarm went off during my massage and was very disruptive. Then when I wanted to take a steam shower after my massage, the shower would not get hot. The shower faucet would only go halfway towards hot, so I was not able to take a shower. I would have expected some sort of compensation for these issues, but none was offered when I mentioned them to the woman at the front desk when I checked out.