94.3% would refer friends and family to us

1 stars Verified customer

Excellent customer service! Dr. Stephens is a great provider of eye care.

5 stars Verified customer


2 stars Verified customer

The wait was extremely long. Very unpersonable front desk. Upon walking in I was instructed to go to the tablet to check in, no hello, good afternoon. Children were moving around and playing in the lobby. I moved to the other side of the building twice to get away from the same three children. I spent quite a bit of time at home filling out the patient forms only for your office not to have it in the system. I was not asked for the print out ( that I was instructed to bring) I voluntered it after it become apparent that I was being asked all those questions again. I was not asked if I wanted to get glasses that day, but was instructed to have a seat and I would be called up to check out when the front desk was ready for me. I did not purchase glasses and when the gentleman was not serving a customer I went and told him I was ready to check-out.

5 stars Verified customer

Very pleasant, personable and professional staff.

4 stars Verified customer

Competent and orderly staff, plus the flow of patients into and out of the office was smoothly organized - Did not have to wait long after arriving on time for appointment.

5 stars Verified customer

great sevice

3 stars Verified customer

The only reason I give an "average" rating instead of an "excellent" rating is because of my wait time to see the doctor. At one point I became so frustrated for waiting to be seen, I walked out of the office and called back later to reschedule. On my two previous visits my wait time to see the doctor averaged over two hours. This seems excessive and that you have no regard for your patients' time.

5 stars Verified customer

Prompt, professional and courtesy service. I love the service and all of the staff.

5 stars Verified customer

Good job

4 stars Verified customer

The wait was s little long

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