89.1% would refer friends and family to us

1 stars Verified customer

This review does not pertain to eye services.

Instead it pertains to their marketing and email practices.

Over the last year, Thomas Eye is more aggressively sending marketing email. Fine, I understand that up to a point.

But willfully disregarding opt-outs and unsubscribes is simply marketing malpractice.

I've probably unsubscribed 5 times or set my preferences to "don't send me anything!".

The emails continue.

1 stars Verified customer

I've been going to see Dr. Newman for almost 10 years. Love him but the stuff cannot get together. The left-hand doesn't know what right hand is doing...make an appointment for 7:40AM arrived 7:30 checked in right away and after 35 min waiting could not figure out why was taking so long...after an hour a lady came took me to a room and asked all the questions about my history again? after our history, they have on file? no enough she spent 35 min entering data...after Doctor arrived I mentioned and he kindly understood and apologized. He did his job as always great and took my number someone will call me. I waited 3 days finally I called back and spoke with a manager...they were supposed to send me the prescription but I just found out after my third call that I have to go back and do the exam again...it's time to shop for another place. Love my doctor but cannot handle this miscommunication....

5 stars Verified customer

Great facility, great staff and I love my doctor! I was a little nervous about my cataract surgery but he put me at ease and now I can see!!

5 stars Verified customer

Always a goidbisit

5 stars Verified customer

Everyone is alway so helpful.

5 stars Verified customer

we have received professional and friendly service

5 stars Verified customer

Good very helpful staff

5 stars Verified customer

Dr. Britt is wonderful!!! The staff is great

3 stars Verified customer

Two hours and thirty minutes is way too long to be at the eye dr especially when I spent maybe 15 minutes with the dr.

5 stars Verified customer

Great visit as always