84.3% would refer friends and family to us

1 stars Verified customer

Wife had appt and waited 45 minutes and the only answer at 35 minutes was it will be a sec. she has back problems and sitting and waiting was too much. We left. This is not the first time as her last appt was at Lilburn. We waited over an hour, waiting room kept filling up. I asked check in person who asked nurse and they had a problem of some type. We left. We have been seeing Dr Carlisle for over 20 years but never again.

1 stars Verified customer

The wait is unbelievable!!!! I thought it was just me until I started talking to other people and they said how they had to find a new practice. I also read the Yelp reviews and realize how bad it really is. You really need to take the entire day off to come get your eyes examined here. The only reason I was still going is because I really like Dr. Brown. She is great.

5 stars Verified customer

Excellent service!

3 stars Verified customer

The doctors and staff at Thomas Eye Group are wonderful. They take really good care of you and are thorough. The only downside is the wait time, I easily am there between 2 - 2 1/2 hours for an appointment.

3 stars Verified customer

Waited for an hour to be attended. Should have more bilingual speaking staff.

5 stars Verified customer

I truly enjoyed my office visit to Thomas Eye Group located in Suwanee. The staff and Dr. Jeffrey Carlisle were most gracious, professional and accommodating. I look forward to having my eyes treated at Thomas Eye Group by Dr. Carlisle. Thank You!

4 stars Verified customer

Long wait as usual. Dr Brown was great when I got to see her.

4 stars Verified customer

Dr. Carlisle is very good and the overall service by the staff very good. If there one area they need to improve it is the wait time to get called. It is at least 30 minutes after appointment time. It has been the same every year for the last 4 to 5 years. Just like we value their time they should value patients time.

5 stars Verified customer

Thorough service. Pleasant staff, made this appointment very easy to get through. Thank you for such great service.

5 stars Verified customer

Great job. Was helped by several people, and all were really nice.