Went in desperate for an eye appointment since no one in Athens would take my eye insurance, and they were very quick and helpful to call the insurance company and verify that they did in fact take my insurance. They set me up with an appointment for the next day, and when I walked in the door, they knew exactly who I was and greeted me with a smile. So glad I found them. Definitely recommend! On a scale of 0-10, they are a 12.