I called Thornton Electric company and they were great. The electrician came out the same day. He was very friendly and knowledgeable and fixed my problem immediately. I would definitely use Thornton Electric again if I need an electrician.
I was promised that someone would arrive between 8:00 and 10:00am. When the electrician didn't arrive at 10:30am, i called and spoke with the answering service. No one returned my call. Finally, at 12:00 noon, Andy showed up. Once he finally arrived the work was done well, but it was very annoying to not receive any communication on the status of the appointment. There is follow-up work to be done, and Andy told me that he'd be in touch - I hope the follow-up is indeeed done, and soon.
We had a weird situation where the power for some circuits, but not all, would stop working for a few minutes, and then start working again. I was worried that this was going to be hard to diagnose since it only happened occasionally. However, the electrician identified the problem quickly and helped me make a call to PG&E to fix it, since the problem was not in our house wiring, but rather in PG&E's equipment. The electrician also checked our wiring and told us that it all looked okay, which put my and my wife's minds at ease. PG&E fixed the problem later that same day.