While I used to be a regular at 3 Cutters, over the years the service and quality has gotten worse and worse. None of the experienced stylists that used to be there are there any more and now if you want to make an appointment with someone you read about on their website you'll almost always be told that that stylist "doesn't take new clients" "is too booked", "only works one day a week" or something equally frustrating. No problem getting an appointment with someone who is fresh out of school though. They always have time. I have gone to 3 different stylists there that have quit. I loved the last one I went to and made an appointment with him for later in the year. Before the next appointment happened he was already gone. If it were just one stylist, I'd say it was the stylist but after it keeps happening it seems like it must be the salon.