I was the first to check in 5 minutes before my scheduled appointment after the doors opened and the last to be called for treatment, 10+ minutes after my scheduled appointment. In spite of that disappointment, my semi-annual clean and check, including X-rays, was done expertly and carefully. The piped in music was louder than usual - okay during treatment - but it made it difficult to hear the doctor during his initial greeting, especially through his face covers. The hygienist did note the difficulty communicating, and turned the music down. I have been going to Tidewater Dental for 20+ years and highly recommend it.