Tidwell Auto Service
Automotive
3283 Independence Parkway
Plano,
TX
75075
(972) 612-1963
Mon - Thu: 8:00AM - 5:30PM
Fri: 8:00AM - 6:00PM
Sat - Sun: Closed
About
MOTTO AND MISSION
Our motto is "honest and dependable since 1977." We are a Christian based family who believe in the values of honesty and integrity. We pride ourselves in being the friendliest and most honest repair shop in the area. We are genuinely concerned about our customers and their cars. We know you rely on your vehicle to take care of you, so we do our best to assure it is in its best condition when it leaves our shop
Services
- AC Recharge
- Alignment
- Alternators and Starters
- Asian Repair
- Auto Glass
- Batteries
- Brake Repair
- Brake System Repair
- Brakes and Mufflers only
- CV & Drive Axle
- Collision Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Fleet Repair
- Fleet Service
- Foreign Repair
- Four-Wheel Drive Installation
- Fuel Injection Diagnosis and Repair
- Fuel Injection Service
- GM Factory Trained Specialist
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Napa Autocare Nationwide Warranty
- New Tire Replacement
- New Tire Sales
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Radiator Replacement
- Scheduled Factory Maintenance
- Serpentine Belt Replacement
- Service Department
- Shock and Strut Replacement
- Smog Check
- State Inspection
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Tire Rotation & Balance
- Towing
- Trailer
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
- Spanish
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Debit
- Discover
- EasyPay Finance
- Mastercard
- Napa Easy Pay (Credit Card)
- Visa
Staff
Troy Tidwell
ASE
NAPA certified
high school ANTON HIGH SCHOOL 1970
NONE 3 YEARS HARDIN SIMMONS & TEXAS TECH 1952
Certifications & Memberships
5 stars SHANE S Featured review
We took our vehicle into Tidwell to get a comprehensive check of our 2009 Honda Pilot. We were told in the past by another repair shop that a costly engine block replacement needed to happen because of an oil leak. Not only was this not the case but we did not have any oil leak at all.
Tidwell gave an honest and fair estimate of the repairs that were needed. All were parts that would wear after a 14 year check up. We agree to all of the repairs and asked if there were any discounts that we could take advantage of. The cash discount of 5% was the only offer that we gladly took.
We scheduled the repairs for the following Thursday and Friday and gathered the cash for the repairs.
All repairs were handled in a timely fashion and the car was delivered on time.
Tidwell also offers a 2 year or 24,000 mile (whichever comes first) warranty on parts and labor.
We could not be any happier with the reapirs.
Thank you for taking the time to submit this review. We appreciate your business very much and hope you will spread the word about our shop. Thanks!!!
5 stars TIM D Customer since 2018
Friendly. Fast. First rate work.
Thank you!! We appreciate your business very much and hope you will spread the word about our shop. Thanks!!
5 stars RANDAL W Customer since 2008
Excellent prompt service for needed oil change. Will be back with other vehicles soon. Worry free service from neighbo ... Read More
Thank you!! Please spread the word about our shop. Thanks!
5 stars PAT & DON T Customer since 2019
Just an oil change this time. It was done quickly.
Have used Tidwell for auto repairs for over ten years and keep coming ... Read More
Thank you!!
5 stars JOEL B Customer since 2016
I have used Tidwell Auto Service for years. They just finished replacing a drive belt on my RDX. I was taken care of qui ... Read More
Thank you!!
2 stars Anonymous Verified customer
My family has been a loyal customer since 1991 (7 cars).
Three warning lights came on my dash 12/11/23. I made an appo ... Read More
The Mercedes was left here all day. For 45 years we did not charge a diagnostic fee. Times have forced us to now charge one. We did not diagnose in 5 minutes but we did find a problem with the gas cap after using a $5000 diagnostic tablet. We also replaced the key fob battery and the rear wiper blade.
5 stars JONATHAN L Customer since 2013
Nice and honest shop. Highly recommend.
Thank you once again.
4 stars Q C Customer since 2006
They always try to do their best!
Thanks Q. Thanks for being a great customer over the years and thanks for spreading the word about us.
5 stars GEORGE D Customer since 2019
Your staff is very attentive and very prompt in completing the service required.
Thank you for choosing Tidwell Auto Service. We appreciate your business very much and hope you will spread the word about our shop. Thanks!!
5 stars DUSTIN R Customer since 2012
Great quick service, great price, honest and great communication
Thank you for choosing Tidwell Auto Service. We appreciate your business very much and hope you will spread the word about our shop. Thanks!!
5 stars BRENDA C Customer since 2011
My car needed its 93,000 mile checkup, plus it had been running a little hotter than usual, so I took it in and had the ... Read More
Thank you for choosing Tidwell Auto Service. We appreciate your business very much and hope you will spread the word about our shop. Thanks!!