98.2% would refer friends and family to us

5 stars Verified customer

Alan Schalk, and is staff at Tierra Del Sol Automotive, are very professional and knowledgeable. I highly recommend them.

5 stars Verified customer

Allan and his staff were friendly, proficient and professional. They explained the repairs and helped with obtaining warrantied parts replacement on a 5 year old repair. They are good at what they do and honest in their dealings with customers.

Tierra Del Sol Automotive replied:

Hello Bill,

Thank you so much for the review. What you mention is our goal with each of our customers.

5 stars Verified customer

Friendly and professional

Tierra Del Sol Automotive replied:

Thank you Laura. We look forward to serving you again in the future.

5 stars Verified customer

Always polite, All work done in a timely manner and as quoted. I have never in all my years with TDS had to make a return visit for additional repairs or adjustments.

Tierra Del Sol Automotive replied:

Thanks, Tom. We appreciate your business.

4 stars Verified customer

Very prompt and timely service. Got Intake manifold gasket replaced within 4 hours of bringing van to shop. They did, however, forget to fill the radiator all the way with coolant. So always double check any mechanics work before you leave the shop.

Tierra Del Sol Automotive replied:

Thanks for your feedback and the check tip.

5 stars Verified customer

Tierra Del Sol has a great reputation here in Alamogordo for a reason - they genuinely care about their customers! I have been taking my vehicles in to this shop since being stationed here in 2015 and they have been honest and professional every single time. Not only have they kept my old Honda in good condition even after 145,000 miles, but they have helped my wife and I diagnose potentially dangerous problems with lemon vehicles we have unfortunately (and perhaps stupidly) purchased from shady used car lots. It’s always nice working with Aaron, Rowdy, and Alex. Thanks again for the help gentlemen!

Tierra Del Sol Automotive replied:

Matt,

Thank you so much for the kind words. We are happy to continue to serve you.

2 stars Verified customer

They usually do a good job. But they not up to par thus time.were

Tierra Del Sol Automotive replied:

Our apologies. We will continue to strive to do better.

1 stars Verified customer

I brought my 08 jeep in because of an electrical short in a rear tail light, and I hate chasing shorts.

Visit #

1. 86$ there's nothing wrong

2. 220$ tail light assembly

3. 0$ theres nothing wrong

4. 3.46$ bad light bulb

5. 0$ theres nothing wrong

6. 146$ bad headlight

7. ????

All these visits came with in about a 2 month stretch. They were always very nice and accommodating, but their ability to get the job done right the first time, is severely lacking.

Tierra Del Sol Automotive replied:

Alex,

We are sincerely sorry that all of the problems had not been rectified during your first visit.

Sometimes smaller issues must be addressed before the root of the real problems can be identified. They can often lie buried beneath or behind the symptoms. Though I am not certain this was the case with your vehicle we can always improve the communication and the information we share with our customers and we truly thank you for your input.

5 stars Verified customer

THANKS YOUR SUPPORT!

Tierra Del Sol Automotive replied:

You're welcome, Nate.

5 stars Verified customer

Fast and friendly service.

Tierra Del Sol Automotive replied:

Hello Donovan,

Thank you for the kind words.

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