96.5% would refer friends and family to us

5 stars Customer since 2011

Appreciate the quick response time on my repair service. The tech team was on site as scheduled ,made the repair and left my property in perfect condition.

My thx to all the Timeline staff.

5 stars Customer since 2016

ON TIME FOR APPOINTMENT FRIENDLY AND VERY PROFESSIONAL

5 stars Customer since 2012

Great folks to work with. Prompt and professional!

3 stars Verified customer

Not a very good response after leaving a voicemail.Sometimes there is no response at all.Never have they once once picked up my phone.

5 stars Verified customer

Always friendly, knowledgeable and professional.

1 stars Customer since 2007

Very un happy. Never had poor service like this before. ( Used your service for 10 years) I scheduled 3 weeks out for the exact date for a riser & control valve to be replaced.No one showed up. I called 4 days after the scheduled appointment. To cancel. Still no follow up. :(

5 stars Customer since 2008

Guys got here on the date sch. I think the service guys should leave some paperwork (in the mailbox) saying what they did and what was found that had to be fixed, if anything on the start up and for any other call backs for routine maintence. i sent 2 emails about this but have not heard back. Other than that service is good.

5 stars Verified customer

Great service once again this year. Keep up the good work.

5 stars Customer since 2010

Very professional and efficient.

2 stars Verified customer

Quite honestly upset with receiving an email on May 17th telling me that money for the repair was due on the same day I received the emailed bill

I would hope that timeline corrects these issues

Your customers deserve respect !!