96.6% would refer friends and family to us

5 stars Verified customer

My experience was excellent!

5 stars Verified customer

Courteous, honest service will definitely do business here again. No more tires from the big box club store for me.

1 stars Verified customer

Every time has been a pleasurable experience from informed and attentive staff to top quality work and material at a better than competitive price.

3 stars Verified customer

Good service. Still need more mechanics to show up for work. Second time they were short handed

Tire City & Automotive Service replied:

Mr. Harris, we have a full staff that comes to work 99.5% of the time. The first time you came, unfortunately we had the perfect storm on that Monday where we had some sick, some were let go that day, and some had family issues. This past time you were here, we had employees on vacation for the week. I hate you came in both days where we were not at our best, but we believe the next time you come, your faith in us will be restored! Thank you for your business.

5 stars Verified customer

No problems here only great service. If you need tired just come here. They will only sell you only what you need. No pressure and you get to tell them if you want there service. Great prices too.

5 stars Verified customer

Jared, the owner of Tire City, is very personable & does a great job of explaining everything going on with your vehicle. He has a great crew working to get your vehicle running better than ever. And Everyone at Tire City has Wonderful Customer Service!! And if you're wondering, does it have some cramped, smelly waiting area that we've all experienced when having work done on our vehicles...the answer is NO! There is comfortable seating, a nice size TV to keep you entertained, complimentary beverages...and it actually doesn't smell like a rust bucket lol.

No need to worry if you're in need of a trip to the shop but you still have to work, Jared or the guys will give you a ride to/from work.

So if you're questioning this business, just as I did, give it a shot & I'm sure you'll be a happy customer as well.

5 stars Verified customer

The staff at Tire City & Automotive Service is always friendly and professional. I trust them to provide the service I need in a timely fashion and at a reasonable price. I recommend them for ALL your vehicular needs - not just tires.

1 stars Verified customer

I requested the new tires on the front. The back passenger tire was the one needed to be replaced. But I asked that the NEW tires be placed on the front. Now the damm car is riding awful. I thought you were the experts. I also noticed a part of my seatbelt piece is missing yes it's small and a minor part but it's missing. I won't be coming back.

5 stars Verified customer

The customer service is absolutely excellent.

2 stars Verified customer

Total personnel change since last visit. Only two technicians showed up to work that day. Went in for Oil change & free tire rotation for tires purchased at Tire City. Watched technician remove rear tires and place them on the balance machine and then move the front tires to back without balancing. When I asked the person at the desk he said they were balanced. I told them I watched the technician move the ties straight from the front to the back. I also observed him balancing the back tires. Person behind desk said this is normal. I always had all the tires re-balanced when moved before. Went to check out and they tried to charge me $20 for the nitrogen they added to the tires. When I complained they removed this charge. This is not the typical service that I have received here in the past. Will think twice in the future.