I have been a loyal tire works customer for over six years and have spent thousands of dollars with tire works. I have a few issues with tire works. My main concern is that I constantly need to take my vehicle back to have them fix the same issue.
We appreciate your business and feedback. We would be more than happy to reinspect your vehicle if you are having the same issue. If you need further assistance please reach out to our Customer Service Manager at 702-365-8473.
Tire Works Total Car Care
They kept me informed on what was happening with my tires & I was very happy with the work done
I had my radiator fixed a few months back by the same tire works. When the manager at the time said he was replacing the radiator he was replacing everything that was needed and gave me my invoice. Turns out he replaced just the radiator. He didn't replace the thermostat or any of the old original equipment. Not knowing this i assumed everything was good. It was not. Now I have had to go in 3 separate times because by not replacing everything I developed a crack in a unit which leaked on a belt which I had to replace the cracked part. Now I'm having to replace my belt because it ruined it and created a loud squeal. I also had to replace the thermostat which was not replaced with the original radiator replacement which is common sense. So by this why making it seem like I had a good deal going has caused me alot more money and time off work for all these issues. Very displeased with tire works. I have had a lot of work done through them and after my belt gets replaced I will never be using them again ever. These new guys seemed to have done there job but because of this past issue I have major doubts.
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The staff was very friendly and catered to my needs. I'm scared of the metal tools in my mouth and they showed me kindness and gave me comfort knowing about my phobia as well as being helpful and understanding about my financial situation. Thank you!