85.7% would refer friends and family to us

5 stars Verified customer

Customer service was excellent

5 stars Verified customer

I rolled into tire works with a flat in one tire and a nail in another. I was dreading buying new tires and dealing with the hassle. Todd and his crew gave me a GREAT deal and worked with my schedule and my budget to make the experience great. Th a nk you Tire works

1 stars Verified customer

Rude to us. Manager tried to rip us off. Not happy with the customer service

4 stars Verified customer

Very helpful!!

5 stars Verified customer

Manager Dwight was very friendly & knowledgable.

Great service too.

1 stars Verified customer

very very slow over 3 hours for a battery replacement ,was more interested in selling new tire to another customer than helping me. the cost of a battery was almost 300 dollars checked the next day could of got the same type for a lot less and had it installed for free instead of paying them to put it in

2 stars Verified customer

Called 4 hours ask if I could seen that day they said yes and made me appointment for 4 I got there at 3:30. From 3:30 to 5:15 I waited to get an oil change and 4 new tires, little did I know they did not have the tire on hand so I had to waite until they were delivered to them, then as I waited to received service, other customer were being waited a head of me. :( I been a customer since 2014, and have been there for service before, I also have a life time warranty on my tires which they did not take in to consideration and gave me a new warranty on my new tires so what happened to my warranty on my old tires he suggested I get four new tires and I really only needed to I want up leaving after 7 p.m. the store closed at 7 p.m. they had one mechanic working. They never changed my old sign on my windshield for me to come back when my next Oil Change is due. I found my all my paperwork I had brakes put on in 2015 tires in 2015 and is only 2 years later something wrong with that picture my son is a mechanic. This is nothing but the truth so help me God

5 stars Verified customer

Great!

5 stars Verified customer

I have been a Tire works customer for many years.your customer service is excellent.your respect for this customer is topnotch.Thanks for staying decent and honest.

3 stars Verified customer

The staff here were very nice. My car and I have been 152,000 miles together and we have all kinds of problems. I appreciated how the staff listened to me and didn't treat me like a crazy woman with an old dented car.

I do have a concern. After I had explained all my tales of woe and signed the form to have my car checked out, I expected to be given an estimate of what fixing my stated problem (no air-conditioning) would cost Before any work was done.I was really shocked when I was presented with the fact that $172.00 worth of work had already been done and they wanted to do $100.00 more. What would they have done if I had been unable to pay for what they had already done???? I have been to a great many repair shops in all my years of car ownership and I don't remember ever having work done I had not approved first. Is this normal for this company? As pleased as I was that the work was done, this episode left me with a very sour feeling