97.9% would refer friends and family to us

5 stars Verified customer

Exceptional great service at great price

5 stars Verified customer

I very much appreciated the honesty and time that the technician took to explain what I believed was an "initial" alignment issue on my vehicle. They came highly recommended from another automotive service center that we had a great experience with as well in Tacoma, and I was not disappointed.

4 stars Verified customer

Friendly and professional got my tire changed and called me as soon as done price was what they told me it would be , no surprises.

1 stars Verified customer

The desk crew helped explain which tire is a good one for my car which helped and then they instructed my what service I should do next for the car. I am pretty sure I will come to you people for my alignment. So far I am a very happy customer of yours. Good job guys!

5 stars Verified customer

The service was excellent, the staff was helpful and very informative. We will be back when we need tires for our pickup this winter.

5 stars Verified customer

Always honest, professional and extremely helpful!

5 stars Verified customer

I called first thing in the morning and T & T said they would fit me in. I arrived checked in and was told it would be best if I could leave the car for a bit. And since I needed a vehicle I was able to use their loaner car. Within an hour I was called with an update that I didn't need brakes and that the oil change was complete. Faster than promised and confirmed that the other shop was wrong about me needing brakes which saved us money.

1 stars Verified customer

On Thursday Aug. 10th i had a flat tire and needed a flat repair. i have always gone to discount tire for these kind of situations because they have always fixed them for free. this day however it was going to be a hour and a half wait and i needed to be in Seattle so i checked some other options. Tacoma Nissan where i bought my car could patch it for 5 dollars and the wait was only going to be 30 minutes. when i got there the had a couple walk ins before i got there so my wait went to an hour and a half. so i went over to T&T Tire when i asked the guy at the counter if they fixed flats for free he asked me if i bought the tires there if i had they would if not it was $16.50. I thought that was a bit high so i left but ended up going back because they didnt have a wait time. After about 10 minutes the guy i first spoke with called me up to the counter to tell me my tire could not be fixed because it had a 3 inch gash in it. i had looked the tire over a couple times trying to find where the hole might be or if there was anything sticking out i didn't see anything. So then the guy at the counter told me that he just checked and they didnt have a used tire but he could get me a new one at $47 plus mounting and balancing. Well i didnt have it right at the moment so i told him I would have to wait till payday. So i left and went home and called around to find a used tire to replace the one with the "3 INCH GASH" well i ended up going to memos tire on 68th and south Tacoma way. This is where this very long review gets me pissed off and i will never recommend anyone ever go to T&T Tire because Memes just plugged the small hole in my tire for free there was no 3 Inch gash in my tire. I was more then pissed that guy at T&T Tire LIED TO ME AND TRIED TO RIP ME OFF FOR A NEW TIRE I DIDNT NEED.. AFTER READING YOUR REVIEWS I NOTICED ONE THAT SAID HOW NICE THE PEOPLE WERE AT T&T TIRE FOR FIXING HIS FLAT FOR FREE BECAUSE IT WAS HIS FIRST TIME THERE. REALLY? SO WHY WAS THIS PERSON TREATED VERY WELL AND I WAS BEING LIED TO AND THEN THEY TRIED TO TAKE MY HARD EARNED MONEY OUT OF MY POCKET FOR A TIRE I DID NOT NEED. I'M NOT RICH I DON'T MAKE A LOT OF MONEY SO WHEN A BUSINESS DOES THIS IT MAKES ME WONDER HOW MANY OTHERS HAVE GONE IN THERE AND WERE TOLD THAT THERE TIRE COULD NOT BE FIXED AND BECAUSE THEY TRUSTED THE PERSON BEHIND THE COUNTER TO BE TELLING THE TRUTH THEY HAD TO SPEND MONEY THEY DIDN'T HAVE TO SPEND ON A TIRE BUT HAD NO CHOICE BECAUSE THEY WERE LIED TO. SO THAT NIGHT THEY COULDNT AFFORD ALL THE GROCERIES FOR THEIR CHILD BECAUSE THEY WERE TAKEN ADVANTAGE OF. I WILL NEVER DO BUSINESS WITH T&T TIRE EVER AGAIN AND I AM TELLING EVERYONE I KNOW WHAT HAPPENED AND WRITING REVIEWS EVERYWHERE I CAN. I would have paid the $16.50 for the repair because i was in a hurry but now they lost a potential customer and if i have my way many more.. DON'T DO BUSINESS WITH T&T TIRE

T & T Tire Point S Auto Service replied:

As a 62 year old family business with long term trained employees, we take all comments and concerns seriously and have called Scott to explain our procedure regarding tire repairs. We will repair or refuse to repair a flat tire according to the rules and regulations set forth by the Tire Industry Association and Rubber Manufactures Association. We are sorry that you did not feel satisfied and our decision that it was not safe to repair your tire and we would be happy to help you in the future.

Sincerely,

Gary Heath, General Manager

T & T Tire Point S Auto Service

5 stars Verified customer

Fast, professional service. Never push unnecessary services. Been going there for over a decade, never any problems. Do miss Walt though.

T & T Tire Point S Auto Service replied:

Thanks John & Alisa! Walt comes in regularly to visit, we will let him know he is missed.

5 stars Verified customer

Great customer service!!

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