I thought the side chair assistant and the doctor were very helpful in my procedure. They explained everything and continuously asked if I had questions. Although when it came time to pay the bill I was less than impressed when the receptionist didn't walk me through the charges. In fact, there was a part within the estimate that was removed from my procedure because it wasn't needed... and it was $70. So from what I could read off the line items I was thinking the bill would be less than the estimate right? Nope... somehow it was more. And before I could ask any questions I was ushered out of her office. If the procedure wasn't of an emergency nature I would have made more of a fuss.
I appreciate your feedback. I am sorry that you felt as if you were rushed and did not have an opportunity to ask any questions. I am available to answer any questions that you may have. I am sorry for your check out experience.
Customer since 2018
Excellent Experience - Office and Team were very Kind and helpful
We are Today's Dental patients for over 15 years since we moved to (Phoenix) Ahwatukee. We retain their services even though we moved to far North Scottsdale which is 50 miles away. The dentists and hygienists are efficient and friendly. The staff is always friendly and customer oriented.