Dr. Gawlas is a great addition to the staff! He made me feel at ease and comfortable during my procedure. His personality and bedside manner are superb. You can tell he cares about his patients and staff. I have been a patient at the practice for many years and I am pleased to say the staff has for the most part remained constant over the years. It’s nice to have a relationship with the office and that they know your name when you walk in.
Very well maintained organization. I was in and out in 45 minutes. Normally I would have a problem with this, but three factors happen that put that concern aside. 1. I never felt like I was being rushed. The team is so well oiled that everything happen with precision. 2. The Dr took the time to listen to me and even took me through some images of my eyes. 3. I always had a person at my side and they did not take me to the next person until they felt I was understanding what I was just told. Often times Doctors and their office forgot that they know the business, but the patient does not. I never felt like a number on the patient chart and someone to just get in and out. That can be a difficult thing during these times. Thank you Dr Kneisley and great job to your team!!