The customer service was great. However, the office is very small and all other patients could hear what the doctor and staff were telling me as well. The set-up is definitely not conducive for privacy. I also felt like I left the office not quite understanding my diagnosis. Furthermore, I was not guided by the doctor on what she was doing. The doctor simply ran the tests without saying what each one was for. I am the type of person that needs to know what is going on, and I truly felt uncomfortable not knowing what the doctor was doing. Lastly, I felt rushed throughout the entire visit.