99.4% would refer friends and family to us

5 stars Verified customer

great as always, thanks!

5 stars Verified customer

Service is great !

5 stars Verified customer

Never a problem with these folks and I love the electronic inspection report.

5 stars Verified customer

Great customer service and quick response to order and get a new tire installed.

5 stars Verified customer

Dealing with Tom's Auto is a good experience. They provide on time and thorough service!

5 stars Verified customer

Great service, friendly staff.

5 stars Verified customer

Customer service was great, and staff went above and beyond with diagnosing the problem and then working with me to prioritize the few issues I had with my older car. Very kind and responsive.

5 stars Verified customer

Everyone was awesome...I really like the inspection with pictures and recommendations.

5 stars Verified customer

Top notch customer service and care. I have been going to Tom's for over 5 years and have never had anything less than a great experience. Costs are inline with the market, upfront, and all work is transparent and clearly explained; nothing is ever forced onto the customer that isn't absolutely necessary. The inspection process is fantastic and includes detailed pictures. I've used some other shops in the Madison area that employ high pressure sales tactics or back you into a corner to increase charges. Give this group a chance for your next repairs. If I had to find something negative, it's that I miss the homemade cookies waiting for you in your car.

5 stars Verified customer

Great place