This company's plumbers came several times to fix my bathtub/shower faucet problems. Their replacement parts are low quality and they sloppily calked the tiles they dislodged . On their last visit, I noticed water coming out of the shower head when turning on the tub faucet. The plumber said, "that's all I can do," and then left. I was fed up, I didn't even want to call again - and left it as is.
I've since discovered more tiles were slightly knocked away from the wall - and that water had seeped in behind them. Now a handyman will have to fix the issue.
Very bad experience