From the minute I called, I felt confident, well taken care of and that the staff here truly had my furry child's best interest at heart. That feeling didn't stop when I walked into the door. Every step of the way, I felt respected, procedures and happenings were explained well and that I could completely trust the staff. That's saying a lot for me because I have a natural distrust of doctors, pharmaceuticals, etc. I never felt disrespected or pushed into something I wasn't comfortable with. Thank you for that. Even when I had to leave my Roxie there, I felt completely at ease and knew she was in good hands. Thank you to all the staff at Toro Park Animal hospital.
We drive from Carmel to see Dr. Rockwood. She and the staff are wonderful. They are patient and answer any and all questions. We are moving across country and she gave us very useful information on how to make the move less stressful for our pets. We will miss this friendly, thoughtful animal hospital. They also send you reminder emails which I love to help me remember when check ups and follows are do.
Having an emergency with our fur baby and living out of town was an scary experience. But this Vetanary office was understanding , kind to our situation. We had a very good visit with the Vet. Everyone was very professional.
I used to love this place and recommend it to friends! However, in the past year or so the staff seems to have changed at Toro Park Animal Hospital, and unfortunately the new staff aren't quite as stellar as their predecessors. Additionally, they are no longer going to be open on Saturdays. If you pre-arrange boarding, they will allow drop off/pick up on Saturday. Even though vets were only there every other Saturday before, it was really helpful to have that option since Monday-Friday I can't make their hours without requesting time off at work. I am hopeful they will bring back Saturdays!