I called up your office to take appointment. It was answered by one Mr.Rich. Right from the time he picked up he seemed either distracted or not in good mood.
I said "I want an appointment" and he asked "were you here before"? I said "Yes". I mentioned it was for dental cleaning. He said "I have an appointment for you on ...".
I said: I want with the hygenist I usually see.
he said; (paraphrasing..) "You should tell that before... "..
I said: You never asked..
Somehow this entire discussion was not very pleasant
Anyways, he ended up giving me appointment with my hygenist at convenient time.