We recently moved to Somerset from Louisville and I searched the reviews of stylist in this area, and Joy had great reviews, so I made an appointment. I was skeptical because it's always an issue with my hair, I have fine thin hair and it's a nightmare! Joy asked me several questions and made suggestions and I went with it. I am so happy with my hair now, it's manageable and I love it. My husband also loves it because I don't come home complaining! Highly recommend Joy!! Oh, and the scalp massage.....unbelievable!!