The Total Lube Center has given me a great mechanical experience. They have always been honest with me. I have heard many stories from others that at a mechanical shops, they will tell you they "recommend" an additional work/parts just to increase the price. As a women, this is something that happens frequently. At TLC, gender does not matter and they will only recommend a service if they believe it will be safer to do it at that time rather than waiting another 3,000 miles. I personally heard another customer in the waiting room tell another customer, after being told TLC recommended a service, he said to do it. He went on to say that he drives from Gettysburg to the TLC because he trusts the employees with his vehicle and hasn't steered him wrong. That customer is loyal and so am I.