5104 South Blvd
Charlotte, NC 28217

Mon - Fri: 9:00AM - 5:00PM

Sat: By appointment only

Sun: Closed

100.0% would refer friends and family to us

5 stars Customer since 2013

We went to Total Merchant Supply to receive credit card machine service. Jim Putnam and his staff went above and beyond ... Read More

5 stars Customer since 2013

Great service

5 stars Customer since 2011

Excellent service, excellent to the little details. The staff that takes the time to work with you and explain things th ... Read More

5 stars Customer since 2011

the moment I entered the office the service was excellent from the receptionist to the customer service person my probl ... Read More

1 stars Customer since 2009

Excellent service. Our gift cards weren't working, I called in after hours and it was only about 15 minutes and I was c ... Read More

3 stars Customer since 2013

Responsiveness not great. Not enough support In integrating system that seems like it is being built on the fly

Total Merchant Supply replied:

We apologize that it took two days to respond to a "report" type question last week. While those type of issues will always be a lower priority than more urgent POS support calls, we should have been able to respond in 24 hours and we failed on this call.

I'm not sure what isn't integrated in the system? This particular software is cutting edge, cloud based technology so there are more "beta" type issues that arise compared to more developed (and more expensive) softwares.

5 stars Verified customer

I met with Dwain in their showroom for a demonstration of several POS systems. Very helpful! I felt very comfortable thr ... Read More