What others had to say

1 stars Verified customer

Not a good experience with Towncare Dental. After a second opinion from two private Dental offices, I was made aware of numerous things that Towncare Dentist was not accurate in their treatment. I did not have a good experience and will not return to another Practice of this nature.

Ft. Myers Towncare Dental replied:

Due to the anonymous response, we are unable to research and validate this. We urge you to contact our office manager if you would like to have any of your concerns addressed.

5 stars Customer since 2013

I have found the doctor and staff at the Towne Care Dental office in Fort myEra to be not only professional, but kind and accessible. They go out of their way to accommodate the patient's and work with them for the best possible outcome for the patient.

5 stars Customer since 2013

I still have not completed my needed dental care, but if you are looking for a dental office,,, this is the place for the whole family to go.

What a, well you will not find a kinder bunch of people trying to make you feel better, when your not wanting to have anything done. HAHAHAHA So if your the big chicken like I was, I urge you to call.

Scott N

1 stars Verified customer

Terrible!

Ft. Myers Towncare Dental replied:

Due to the anonymous response, we are unable to contact you regarding your last dental visit to see where we may have fallen short of your expectations. We urge you to call our office manager so that she may assist you in receiving the best quality dental care we have to offer.

5 stars Verified customer

Dr felicianos team is great!! Always making sure I am comfortable in the chair and meeting the expectation of a dental office.

1 stars Verified customer

Not happy at all and will not be returning. Initially I liked the idea that you get a breakdown of your treatments and costs based on your first exam and X rays. But things changed when I received a bill for treatments I didn't ask for. I called the billing department and was told it would be taken care of. When I came in for another visit and inquired about my previous bill, it had not been resolved and again was charged for services I didn't ask for. When I complained about the service, I got eye rolls from the receptionist and attitude from the dentist. On the same day another client who was checking in made complaints about his bill for the same thing. I love (Mainstreet) the children's office and the staff is great but I absolutely refuse to return to adult location.

Ft. Myers Towncare Dental replied:

It is unfortunate that your comments were submitted anonymously leaving us no way to contact you to address your concerns. We apologize for not meeting your expectations, and we urge you to contact us so we may work to resolve this issue and earn you back as a satisfied patient.

2 stars Customer since 2011

The staff acts like they don't know what they're doing. They lie and are rude.

Ft. Myers Towncare Dental replied:

Thank you very much for your feedback. You are more than welcome to contact the office manager to have your concerns addressed.

1 stars Verified customer

The dentist was very nice and professional. The hygienist (who does the cleaning), was extremely rough,my mouth was bleeding like crazy and that has never happened to me in my whole life. It was scary, she was a beast. She kept telling me that I need to "step it up" in regards to cleaning my teeth, and I'm pretty sure I heard her saying the same thing t the guy before me. I have never had a cavity and I floss religiously. This is after the dentist gushed about me having "text book beautiful teeth"! On my way out she yelled to me across the office "and she promised me she will floss!".. rude, do not go here. Maybe the other hygienists are much nicer, but my experience was exceptional.

Ft. Myers Towncare Dental replied:

It is unfortunate that your comments were submitted anonymously leaving us no way to research and verify this situation, or contact you to address your concerns. We apologize for not meeting your expectations, and we urge you to contact us so we may work to resolve this issue and earn you back as a satisfied patient.

5 stars Verified customer

The dentist and his staff were excellent. I may have lost my fear of dentist!

2 stars Verified customer

Unprofessional and some of the dental staff rude. My dentist and his team spoke constantly in Spanish to one and other which made me uncomfortable as I am not fluent in the language.

Ft. Myers Towncare Dental replied:

We regret that we were not able to fully meet your needs and appreciate your efforts to continue working with us while we attempt to come to an amicable resolution to this issue.