The folks at ToyoTechs did an excellent job with my visit. Appointment was on time. Pleasant check-in process. Waiting room is not the greatest, but is functional. I was able to work on my computer while I waited on my car. The maintenance was done well. The price was very reasonable. Every experience I have had so far with this team has been very positive. I would recommend to any Toyota/Lexus owner. I am very pleased with this team.