98.0% would refer friends and family to us

5 stars Customer since 2006

Always professional and meets my expectations!!

5 stars Customer since 2006

Rachel does a fabulous job. I have told several people!! I recommend her highly!

5 stars Customer since 2010

Everyone, from entering the building to leaving, is friendly and helpful. The massage with Jill was amazing!

4 stars Customer since 2022

My stylist was great, but the music was hard to sit through for an hour.

5 stars Customer since 2010

Always very professional and kind! I love the atmosphere and the staff! Have been going to transformations for years and have never had a bad experience! Thank you!

4 stars Customer since 2022

Customer service is the best I have ever had.

2 stars Customer since 2022

This was my first time visiting the Salon and Spa. I booked a facial, manicure, and pedicure. I have never had any of these services before. The facial was amazing, Kenna was great. I felt so relaxed afterwards and my face felt great. However, my manicure and pedicure were underwhelming. I was expecting a relaxing experience and what I received seemed rushed and impersonal. Abigail seemed like she has somewhere else to be. My foot soak lasted about 3 minutes and the massage was also about that long. She painted my toes like she was in a hurry. They look great - but not any better than I can do at home. Next was my manicure. Barely filed my nails and barely gave a hand/arm massage. She rushed through the painting and put on coats of nail polish that seemed way too thick. I asked about drying time and she took me to another room to sit under the dryer and disappeared. When I found my own way to reception, I damaged one of my nails trying to pay. The polish was so thick, they were never going to dry. Abigail was no where to be found and another employee kindly fixed the damaged nail. By the time I arrived home, 5 of my nails were damaged because the thick polish still had not dried. Ended up removing the polish within 10 minutes of arriving home. Once I removed the polish, I found that a few of my nails had been filed on a diagonal instead of straight across like I asked. Spent the next half hour fixing the filing.

5 stars Customer since 2020

Maddie my Stylist is great. I have always been happy with my hair cuts and perms. Jane is awesome too. Love the decorations as I think it makes people smile and be happy. I know it does me. Everyone there is so nice and helpful.

5 stars Customer since 2019

Always love them

5 stars Customer since 2019

Always love them

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