100.0% would refer friends and family to us

5 stars Customer since 2010

As a patient, I appreciate and trust Dr. Paul Tran's knowledge and skill in Optometry. And I recommend Dr. Tran and Tran Vision Center to anyone needing eye exams and eye care. We're fortunate to have him offer his services in Laredo.

5 stars Verified customer

Great customer service

5 stars Customer since 2008

I love tran vision, I have been going their for many years , they are always so helpful , and answer all my questions. Dr. Tran is such a friendly, down to earth man, makes you feel very comfortable .

2 stars Customer since 2012

Unhappy with the fact that it took over a month to receive my disposable contacts and was not called when they did arrive. I had to call them twice to inquire. Poor customer service.

5 stars Customer since 2005

Excellent service

5 stars Customer since 2013

Excellent...

5 stars Customer since 2007

Great visit all around.

3 stars Customer since 2007

I am always pleased with the service I receive in person. My problem is with not receiving a phone call when my contacts are in. I have been with Dr. Tran for at least 10 yrs and I can't remember the last time I didn't have to call and check if my contacts arrive. They told me it would take two weeks and almost a month and a half later I hadn't heard a single thing. So I'm forced to call on my own just to have them tell me they're there. Who knows how long they've been sitting there. It's extremely frustrating. My mother and I both have the same issue. Hope the office can get better at making calls or sending texts when contacts arrive.

5 stars Customer since 2014

Excellent service