I've been coming to Tonya for several years and always walk away extremely pleased, This time I just have to give a little extra praise for Chae. I've never been so pleased with how my hair was dried and styled. Straight bangs may look simple, but at least with my hair, they have to be handled carefully. She knew without prompting to pull them down to dry first without parting my hair. (If my hair is parted even for a minute, that part stays with my bangs until its washed again.) In fact, she didn't part my hair at all and I love that. She also dried my bangs without curling them around a brush so they look natural. And on top of her talent, she is a delightful person.