99.0% would refer friends and family to us

5 stars Customer since 2019

Best shop in the South Bay.

5 stars Customer since 2020

This is the best Optometry I ever been to. Everyone speaks and goes above and beyond to help. They have been very accommodating and I will be customer for life. Trendy eyes also has a great selection of eyewear.

2 stars Customer since 2020

I must have gotten a new trainee which I understand they won’t know as much as a seasoned rep. However, there is no excuse for not trying to give the customer the best possible option and price when inquiring about options for lenses. I’ve been using your store for many years and I won’t be going back. I walked out after working on replacement lenses and felt like I had been robbed. The replacement lenses were $600.00. After some thought I decided to call and get another breakdown on the costs just to make sure I hadn’t missed anything. Come to learn I did have options and the discount of 20% had not been applied. So I could have spent $400.00 - less expensive lenses and 20% discount but none of that information was presented. That is a savings of $200.00. That is one third the original cost. I am simply amazed that the store rep didn’t consider all the available options and went straight to the easiest solution. I understand the cost of doing business has gone up. I’m not questioning that. What I am questioning is why the store rep didn’t bother to ask more questions and make my experience satisfactory so I would want to stay a repeat customer. Training is everything and the better trained your staff is the more likely customers will appreciate their purchase no matter what the price. Buyer beware is essential in today’s environment but a local business which should pride itself on keeping its customers happy just lost one.

5 stars Customer since 2019

Very helpful even though my prescription was a mix up but the gal found out why I had trouble with my new lenses and is resolving the issue. Good service

5 stars Customer since 2021

Friendly staff

5 stars Customer since 2016

Professionals at what they do very helpful

5 stars Customer since 2012

Any time I walk into the store at Trendy Eyes there is always somebody with a very positive additude who greets you with a smile and very helpful attitude. Every body their has always been very friendly and professional. When I go to see the doctor to have my eyes tested for glasses it's always been professional and rewarding. Any time I have a problem with my glasses no hesitation to fix the problem. I am always happy on my way at the door. My favorite is AMY. She has always been the best for my and my business their. She is the Jewel of the store.

5 stars Customer since 2021

On a trip to visit our family in Manhattan Beach, my husband broke his glasses into two pieces. We had a four day drive ahead to get back home. Trendy Eyes prepared him new glasses so we could leave as planned the next day. We just bought our third pair of glasses from them. I even had to replace the glasses I was wearing realizing after getting some really unique frames from them (their selection is amazing) I could see better with the new ones. The customer service is excellent. They are both great eye care and fashionable frames. We use them regardless of us being in another state.

3 stars Customer since 2021

Sales person was helpful.

5 stars Customer since 2021

Fantastic customer service. Great selection. 10/10 would recommend.

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