74.2% would refer friends and family to us

1 stars Verified customer

No one at the front counter to assist customers. Waited approximately 20 minutes before being asked if I needed help.

Office and rooms could be cleaner.

Staff does not follow up. Staff puts phone calls on hold for extremely long times. Many times the phone is not answered.

If they do answer, whatever is being requested is never completed forcing me to walk into their office to ensure they get it done.

5 stars Customer since 2013

Even though I had a appointment at 9am, it took a half an hour to get her in. The staff was busy with other four-legged customers. Her nail appointment went fast and we were out by 9:45. Thank You!

Happy Holidays,

FeBe & David

5 stars Verified customer

excellent service, professional doctors, fair pricing

5 stars Customer since 2021

I want to thank Tricity for the same-day appointment you provided for this cat! We appreciate everyone on staff at your clinic!

5 stars Customer since 2002

Easy, short time waiting for my dog to get her Bordetella vaccine.

4 stars Customer since 2021

They ok care my right wy

1 stars Customer since 2021

Really bad service you guys need to improve a lot

5 stars Customer since 2021

Went for the first time with my stray cat and ran into really friendly and knowledgeable staff!!!

1 stars Customer since 2011

They charged me for microchip for my dog and they didn’t even had any left I think is too scandalous to be charging clients ahead of time without not knowing what’s is actually on hand. I wish the customer service was better. I have 3 dogs with your hospital look into better customer service

5 stars Customer since 2021

I took my two cats in for neuter surgery. Drop off and pick up was easy and clear. Both cats are doing well the morning after.

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