Excellent first-time experience. I called in to request a same-day appointment and the person taking my call was friendly, and very accommodating; she immediately explained the levels of stylists offered and I was able to schedule an appointment time within the hour. I arrived at the Tri-County salon 15 minutes early and was impressed with the (small but) modern entrance area. I was immediately checked in and offered a beverage. Shortly after receiving my water my stylist came called me back.
My stylist was MADDIE. I would give Maddie 5+ stars on her own -- she asked all the right questions upfront, then, more importantly, she continued to listen throughout our discussion to determine what I was looking for from this haircut. I was taking my hair style from shoulder-length to VERY short. Maddie initially suggested a style that I wasn't comfortable with, but she easily stepped off of her suggestion and we were able to come to a mutual concept. End result was an extreme cut which was exactly what I was looking for. Also, Maddie achieved this in about an hour's time, without any sense of rushing at all. I cannot say enough about how pleased I was with my experience both with the salon as a whole and especially wit my stylist, MADDIE.