10564 Powley Crt
Winfield, BC V4V 1V5

Mon - Thu: 7:30AM - 10:00PM

Fri: 7:30AM - 8:00PM

Sat: 8:30AM - 5:00PM

Sun: 11:00AM - 5:00PM

97.9% would refer friends and family to us

5 stars Customer since 2011

Fortunately we were able to get an appointment at 7 PM. Bobby's symptoms were confusing as he was his energetic self during the daytime but at night; as soon as the lights went out he couldn't sleep though he would try for several seconds and then begin licking himself furiously everywhere he could reach.He would be soaking wet and look extremely sick. The poor guy would eventually fall asleep closer to dawn. Then he would wake up all fit as a fiddle and ready to go again. His eating was great as always, as were his bathroom duties. Each day we were encouraged but after the third night we knew he was in pain somewhere and made an appointment.Dr Coldwell was gentle and brilliant - diagnosing the problem in only a few minutes. Bobby required a little intervention, cream and two meditations and some confirming blood tests. All three of us slept very well from then on!

2 stars Customer since 2001

The vet was 25 minutes late for the appointment I made. It is harder to get an appointment with my preferred vet, Linda Kaplan than to get one with my own family doctor! I believe it is better care to see the same vet each time.

I identified myself to the office staff as someone who was allergic to pets so I waited in my car with my dog. They called me into the exam room 'when they were ready for me' only to have me wait there another 10 minutes.

Unacceptable.

5 stars Customer since 2017

Dr. Coldwell is warm and genuinely cares about Peter. I am fairly new to this clinic and therefore can only state my observations so far. But she seems knowledgeable. Maybe practice catching a bit? (jooooking). I have a particularly difficult bird and she has done well so far.

3 stars Customer since 2014

The staff are wonderful. We felt the price for wings and nail clipping plus one small bag of bird treats was exorbitant.

5 stars Customer since 2016

Very caring people who only wants what's best for your animal!

4 stars Customer since 2003

Excellent service and kind and compassionate staff.

5 stars Verified customer

Linda is always thorough and thoughtful. I trust her. She has the skills and experience. The only comment is that it's difficult to get in to see her. I have had 'not so good' experiences with other vets at the clinic. Linda knows my dog and my dog likes Linda so when there is an issue, I want to see her. I can appreciate this is a challenge for her (I don't think I'm the only one who trusts Linda the most). My dog is a member of my family, and trust is important to me.

5 stars Customer since 2001

This is a GREAT Animal Hospital with GREAT Doctors and I would recommend it to anyone with a pet.

5 stars Customer since 2016

The doctors, animal health techs, and other professionals at Tri Lake are fantastic, caring and compassionate. Unfortunately, our dog had health concerns that were terminal. But I wouldn't have wanted any other pet health care team in the valley to care for our dog. They were incredibly skilled and empathetic to what our family went through. Thank you Tri Lake Team for giving Shyloh the very best care in her last days and for giving us the support we needed when saying good bye.

5 stars Customer since 2001

she was so good with our baby bird, I was super impressed how she talked to us and the love she showed our bird and how she handle her. great day for all of us to find a bird vet who truly cares.

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