94.1% would refer friends and family to us

4 stars Customer since 2022

I really got good vibes coming here. Sure, the waiting room was cramped and all three people at the desk were way too busy to pay attention to who is walking in and who has checked in or not. But you just have to be patient and then assertive to make sure you get checked in. Once you’re talking to any of them at the desk they are extremely helpful, caring and patient despite the hustle going on around. I think they just need a larger office space. In the exam room the nurse and the vet were very nice and caring. The vet had to tell me my elderly dog wasn’t going to be healthy enough to do the anesthesia for dental. She cared more about his health than making money on a procedure. This should be a given, right? Their prices are lower than I’ve ever seen even at humane societies where I thought they should be lower. All around better.

2 stars Verified customer

There is a lot of bait and switching. When I made the appointment the gentleman told me it would be $130 +12.50 For the cone.

I asked him three times so $150 would cover everything he said yes. When I went to drop off my car I had to pay another $7.50 for a cat carrier that I was never told about and was also told that there could be an additional $25 charge if my animal was in heat. This is dishonest and trickery. Also when I went to drop off my cat no one smiles. As far as the surgery goes and how they took care of my cat they did a very good job.

5 stars Customer since 2012

It’s always a positive when I have to go in Trinity pet Hospital. Now that Katherine is back it is so much better,, she seems to handle everything so much easier and friendlier. She is certainly an asset to Trinity pet Hospital. Love Dr. K’s gentleness with our furbabies.

2 stars Verified customer

I wish there was better communication between the employees that work there. I don’t feel like notes are put into files and everyone seems to be so confused / say different things.

5 stars Customer since 2022

Trinity got me in ASAP for my cats and the staff was very nice and welcoming. Thank you!

5 stars Customer since 2021

Seriously love this place! Dr.K is sooo kind and warm welcoming. All of the staff here are amazing. The ladies who run the desk up front to everyone in back, we have come here several times and have never once been disappointed. Not to mention they are truly affordable.

5 stars Verified customer

Great care!

5 stars Customer since 2022

The women working were super nice and gave me lots of helpful information.

4 stars Customer since 2022

The front office staff were very busy yet friendly and professional. I was actually impressed with how well they appeared to be multitasking. They took my dog back quickly for a blood test and to get his nails trimmed. All went very smoothly.

4 stars Customer since 2021

Quickest visit ever.

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