Natalie was wonderful! After never doing anything with my hair and being nervous and apprehensive about this decision, Natalie helped to effectively explain everything—from the toning process all the way to the billing. I appreciated her time, consideration, attitude, and diligent hard work. I will 100% be coming back as a frequent client of Natalie’s. The end result was beautiful. She was patient, and did such a great job. She made this newbie extremely comfortable and dying to come back as a regular!