I was late for my appointment, but they were still able to work me in right then (1/2 hour late) and I was out of there within the hour. People were friendly. Very nice folks. My grandson was with me and watching TV and the guys were interested in the cartoon Wild Krats. Good interaction with children.
Everyone I talked to was very respectful and friendly. They listened to my concerns and satisfied them. I am very happy I chose to take my race car (aka trailer queen) in to them and I am confident now that they had their hands on it.