99.1% would refer friends and family to us

5 stars Verified customer

Great service as always from the Tru-Line team!

5 stars Customer since 2017

I own a 1969 Mustang Fastback which rode like an angry Bull. The Tru-line staff examined my car for two hours (for free) and produced a detailed written list of suggested repairs; along with an itemized price list for each repair. After a month of looking at my alternatives I decided to have Tru-Line provide 100% of the suggested repairs. The car is back and Tru-Line came in slightly under their estimate. They had to straighten some frame members as well as the shock towers; replace rear leafs and bushings, straighten the rear axel; replace ball joints and align all for wheels. It drives like a new car now- amazing work!

They were very professional and very courteous. I highly recommend them !!!

Vince in Seattle

5 stars Customer since 2017

I highly recommend this shop. Doug, my tech, found the problem with my loose rear hub assemblies. I'm grateful for his tenacity to find and fix the problem. Great customer service. Thanks again for making my truck safe to drive again.

5 stars Verified customer

OMG...When did car services give you good honest and decent service at a very fair price?

Uhm...this place. I brought my car in after some random kid (and I do mean kid) hit my tire. and totally threw off the alignment.

Aaron helped me get all set up with my car.

He called about 1 day later and sent an estimate via email to have me look over on my own and initially I knew it was going to be pricey (I drive a german Luxury SUV) but they put everything into the estimate so you can get a clear view of what needs to be in my cars instance replaced due to the accident and they tell you what can wait but may be needed to be replaced in the future (more like a heads up).

Aaron went over with me on the phone what needed to be replaced (due to the accident) and what could wait...and my estimate went seriously down. I never felt pressured to get anything that may have been cosmetic or could go for a bit longer replaced right away. He was honest and clear and concise.

He told me the timeline from how long the parts would take to order to when the car would actually be done. My car was finished early!!! In a timely fashion and drives perfectly like the accident never ever happened. When I went to go pick up my car the price for the repairs even went down further :) $400.00 cheaper because they were able to use a part that was not damaged.

These guys are honest and do great work and even when I harassed them every few days they were still kind and polite and nothing was an issue.

Take your car here you will NOT regret it and in my case I save quite a bit of money due to their honesty and their dedication to their customers.

5 stars Customer since 2017

Excellent work. Great attention to detail. Up front with everything.

5 stars Customer since 2015

Sam is excited about the work done on his Mustang and feels the car rides good. He is observing that the left side of the car is noticeably a couple inches higher than the right side as it sits on level ground.

Attention Aaron,

Since he had the front end lowered, he feels he can see out the front window better, but may also have to do something with the low front seat.

He is wondering if the compensation for the weight of the driver is a factor in deciding what is an appropriate level?

Sam is pleased with the way Tru-Line Seattle has gotten back to him in phone calls and doing things in a timely manner. Work done on his '49 Chevy pickup is great.

5 stars Customer since 2008

Repeat customer, always excellent service.

5 stars Customer since 2016

Another great job done by these guys. Had a fully adjustable suspension installed and took it these guys to have it all adjusted properly. They went beyond expectations again. Thanks again guys and thank you Caleb for all you hard work and dedication to details.

5 stars Customer since 2017

Professional work done quickly, with good explanations of what was the problem and how it was fixed.

5 stars Verified customer

Calm, clean garage and office/waiting area. Friendly & professional service.

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