87.5% would refer friends and family to us

5 stars Customer since 2019

It's always great to experience

1 stars Customer since 2022

I scheduled an appointment and the day of the appointment I fell on a fresh knee surgery. Calling today September 22, to explain what happened there was no empathy but a harsh explanation on the fifty dollar no show fee.

I asked her if she could bill my insurance that’s all I did not need her rude, indignant answer. Tone of voice and delivery is everything over the phone. It had nothing to do with the money. I was just explaining what happened to me. I will be looking for another Highplace don’t worry.

5 stars Customer since 2022

Absolutely fantastic care from top to bottom. Everything was explained to me as the process was happening, everyone was so friendly and helpful, and every question I had was treated as important and given thorough answers. I have previously had very average care and would simply go to whatever optometrist was closest but I will be choosing to coming back to see Dr. Kim and her team in the future.

5 stars Customer since 2022

Everyone was very nice.

5 stars Customer since 2022

Very thorough exams. Dr. Kim uses higher technology than I had in past exams and explained my dry eye issues that I had not heard from others over the years.

5 stars Customer since 2017

Great customer service

5 stars Customer since 2017

Dr Kim is wonderful. The whole staff is great and always helpful

5 stars Customer since 2021

Doctor Kim provided excellent information regarding pre-screening test results.

5 stars Customer since 2022

Talented professionals with kind service providing quality products and services. Awesome ability to meet and exceed expectations to address your vision requirements!

5 stars Customer since 2022

Very knowledgeable and personable.

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