87.2% would refer friends and family to us

5 stars Customer since 2022

Very knowledgeable and personable.

5 stars Verified customer

Very friendly and informative

5 stars Customer since 2018

I always receive great service when I come there.

5 stars Customer since 2022

She was thorough but the VR machine they wanted me to use to test my peripheral vision was not working and the staff wasted 20 mins troubleshooting it while I was wearing it. I think that was too long and she should have just moved on.

4 stars Customer since 2022

I didn’t get to meet Dr. Kim because the schedulers messed up my time slot for my appointment. They moved me to do a full eye exam rather than just a fitting for contacts without telling me so I ended up waiting 60minutes only to not be seen. Will not be going back. The lady at the front was really stressed and I think that affected her disposition. Maybe they could hire more people to help her so she isn’t so stressed and consequently rude. They were super backed up that day. So maybe having one less patient a day would also help give them some wiggle room in case someone is more complex and ends up needing more time with the doctor.

4 stars Verified customer

The staff members were all very helpful and patient. The services were professional and prompt! We were a little confused about billing and insurance; but were happy to get the information we needed. Thank you so much.

2 stars Verified customer

The price of exams, contacts & etc.. is giving scammer vibes. I know for a fact I was over charged for my eye exam after doing a price check at all the other stores, I Initially scheduled to be seen inside of the Macy's store and was referred for some I reason the day of my appointment to Tiffany Kim's office. Tiffany Kim made me feel like another number, as a paying customer she asked very little, she stood behind her assistance watch their sales performance and intevend when she seen fit. I wouldn't recommend anyone I know their. Tiffany seems like she knows her stuff, I just didn't like the vibes or responses I got from the staff when It came to pricing and insurances information

1 stars Customer since 2020

Enjoyable contact with everyone in the process.they considered what I do so I cold have the best prescription for me.

5 stars Customer since 2017

Great experience! Friendly, courteous, professional.

The latest in diagnostic equipment

5 stars Customer since 2019

Welcoming and professional; excellent, most modern vision tools so avoid dilating of my eyes

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